Privacy Policy

Life Stories operates a private members' portal connecting clients with journalist profiles. For data protection purposes, Life Stories is the controller of personal data processed through this website.

We collect information you provide when you register, apply for membership, create a profile, send messages, or make a booking. This may include your name, email address, account credentials, profile content, communications, and payment-related metadata processed by our payment provider.

We also collect technical data such as IP address, browser type, and session cookies required to keep you signed in and to secure the platform.

We use your information to operate the portal, review membership applications, display approved profiles, facilitate messaging and bookings, send service-related emails, prevent fraud, and comply with legal obligations.

We do not sell your personal data. Access to member content is restricted by role and approval status.

We use essential cookies to maintain your session and remember cookie consent preferences. When you accept cookies on our site, we store that choice locally for 30 days before asking again.

You can control cookies through your browser settings, though disabling essential cookies may prevent you from signing in.

We use trusted providers to deliver core functionality, including Supabase (authentication and data storage), Stripe (payments), and Resend (transactional email). These providers process data on our behalf under appropriate contractual safeguards.

We retain account and profile data while your membership remains active and for a reasonable period afterwards where required for legal, accounting, or dispute-resolution purposes.

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object to certain processing or request portability.

To exercise these rights, please contact us using the details on our Contact page.

We may update this Privacy Policy from time to time. Material changes will be reflected on this page with an updated date.